This policy describes personal-data processing for the current ClientClaw store and Sofia Crane Club. Information is used only for the purposes described here and is not sold to third parties.
SELLER DETAILS
Seller & contact
Obukhov A. V. — self-employed under Russia’s professional income tax regime (NPD). Not registered as an individual entrepreneur.
Taxpayer identification number (INN): 500301909788
Support and consumer requests: suport@clientclaw.ru
Information we process
- Orders and delivery: your email address, selected product, order and payment status, plus records needed to issue and secure a download link.
- Payments: payment credentials are handled by the provider shown at checkout. ClientClaw receives payment-status information and does not ask for full card credentials.
- Optional marketing: used only after separate consent. A purchase or free download does not automatically subscribe you.
- Optional analytics: limited site events are recorded only after you choose to allow analytics. Declining does not prevent use of the site.
- Support and security: information you include in support requests and technical records needed to operate, diagnose and protect the service.
Sofia Crane Club
For the club we process the account email, membership dates and status, payment status, nickname and visibility settings, public and direct messages, and abuse reports. This information is needed for sign-in, access control, renewal, material delivery, communication and moderation.
Club-chat posts are visible to active members. Direct messages are available to the participants and may be reviewed by authorized operators when handling a report or legal duty. Do not post payment credentials, identity documents or other sensitive information.
Purposes and legal grounds
Order information is used to fulfill purchases and delivery, provide support, prevent abuse and meet applicable accounting or legal duties. Marketing and optional analytics are used only with the relevant consent. Where Russian law applies, processing is carried out under Federal Law No. 152-FZ “On Personal Data” and other applicable requirements.
Consent and delivery records
For paid orders we may retain the versions of the product description, Terms of Sale, Refund Policy and checkout disclosure shown at purchase, together with server timestamps for required confirmations. We also retain records needed for secure delivery, such as token creation, download counts, download timestamps and file identifiers.
Recipients and retention
Information is available to the seller and service providers only as needed for hosting, payments, requested email delivery, security and service operation. The payment provider handles payment credentials under its own privacy terms. Records are retained only as long as needed for their purpose and applicable legal retention duties, then deleted or de-identified where practicable.
Your choices and rights
You may decline optional analytics, withdraw marketing consent, and request access, correction, restriction or deletion of personal information, subject to records that must be retained by law. Use the support address shown on this page for requests.
Security and changes
We use reasonable technical and organizational safeguards to protect order, club and download data. No internet transmission or storage method can be guaranteed completely secure. This notice may be updated when the service or applicable requirements change; the date above identifies the current version.