These terms apply when you order ClientClaw digital products. Before ordering, review the product description, price and currency shown at checkout, these terms, the Refund Policy and the Privacy Policy.
SELLER DETAILS
Seller & contact
Obukhov A. V. — self-employed under Russia’s professional income tax regime (NPD). Not registered as an individual entrepreneur.
Taxpayer identification number (INN): 500301909788
Support and consumer requests: suport@clientclaw.ru
Products and delivery
ClientClaw sells downloadable digital guides, templates, prompts, workbooks, applications and related materials. Each product page describes its contents and intended use. After confirmed payment, the store provides access or a secure download link to the email supplied at checkout.
Price and payment
The applicable price and currency are shown before payment confirmation. Payment is processed by the provider presented at checkout. Returning to the site from the provider does not by itself prove payment; delivery follows verified payment confirmation.
Sofia Crane Club membership
Club membership is purchased one month at a time at the RUB amount shown before checkout; the offer may be presented as $19 per month. Each renewal is a separate payment. There are no automatic club charges.
A reminder may be sent three days before the paid period ends. If you renew early, the next period starts after the current one, preserving unused time. When the paid period expires, private chat and member resources pause until renewal while the account and renewal option remain available.
The first 100 paid members across both language versions receive the bonus product described in the offer after their first confirmed payment, while the promotion remains available.
Immediate digital delivery
At checkout, the buyer may separately request immediate digital delivery after payment is confirmed. That choice is recorded with the order. Secure download access becomes available after provider confirmation.
Permitted use
After purchase you receive a personal, non-exclusive, non-transferable license to use the supplied materials for your own learning, freelance or business work. You may adapt them in your own work, but may not resell, publish source files, share access or redistribute them as a competing product.
No promised business outcome
The products provide educational and workflow materials. They are not legal, financial or other professional advice and do not promise clients, sales, revenue or any particular business result. You are responsible for reviewing and adapting materials and for complying with third-party platform rules.
Effect of a full refund
If a full refund is issued, remaining download access for that order may be revoked and the license for the refunded purchase terminates. This does not limit mandatory consumer rights that cannot lawfully be excluded.
Consumer rights and complaints
Nothing in these terms limits rights that cannot lawfully be waived. If a product is missing, materially differs from its description or has a delivery problem, contact support. Depending on the circumstances and applicable law, access may be restored, a corrected version supplied, the price reduced or a refund issued.
Questions and complaints: suport@clientclaw.ru. Mandatory consumer protections in the buyer’s place of residence remain available where required.
Changes to these terms
These terms may be revised for future orders. The version effective when an order is placed governs that purchase, subject to mandatory law.